Disclaimer

Important information about the scope and limitations of SmartBooks' professional accounting services.

Effective Date: December 15, 2024

Last Updated: December 15, 2024

Important Notice

This disclaimer outlines the scope and limitations of SmartBooks' services. Please read carefully and ensure you understand these limitations before engaging our services.

1. General Disclaimer

SmartBooks provides professional accounting services to assist clients with their financial needs. However, our services are subject to the following important limitations and disclaimers:

  • Our services are for informational and professional assistance purposes only
  • We do not provide legal, investment, or financial planning advice unless specifically contracted
  • All advice is based on information provided by clients and current regulations
  • Results may vary based on individual circumstances and external factors
  • We do not guarantee specific outcomes or financial results

2. Professional Service Limitations

Scope of Services

Our professional accounting services include:

  • Tax preparation and filing assistance
  • Bookkeeping and financial record management
  • Financial reporting and analysis
  • Compliance assistance and consulting
  • Business advisory services within our expertise

Services We Do NOT Provide

SmartBooks does not provide the following services:

  • Legal advice or representation
  • Investment advice or portfolio management
  • Insurance advice or sales
  • Banking or lending services
  • Estate planning beyond basic tax considerations
  • Audit or assurance services (unless specifically contracted)

3. Tax and Regulatory Disclaimers

Tax Law Changes

Tax laws and regulations are subject to frequent changes. While we stay current with tax legislation:

  • Tax advice is based on current laws at the time of service
  • Future legislative changes may affect previous advice
  • Clients are responsible for reporting changes that may affect their tax situation
  • We cannot guarantee the permanence of tax positions or strategies

Regulatory Compliance

While we assist with compliance matters:

  • Ultimate responsibility for compliance rests with the client
  • Clients must provide complete and accurate information
  • We cannot guarantee acceptance by regulatory authorities
  • Additional professional advice may be required for complex matters

4. Information Accuracy and Completeness

Client Responsibility

The accuracy of our services depends on the information provided by clients. Clients are responsible for ensuring that all information is complete, accurate, and timely.

Specifically:

  • We rely on client-provided documents and information
  • We do not independently verify all information unless specifically contracted
  • Incomplete or inaccurate information may result in incorrect advice
  • Clients must disclose all relevant facts and circumstances
  • Failure to provide complete information may affect service quality

5. Technology and System Limitations

Our services rely on various technologies and systems:

  • Software and systems may experience occasional downtime
  • Data transmission is subject to technical limitations
  • We implement security measures but cannot guarantee 100% security
  • Clients should maintain backup copies of important documents
  • Technical issues may cause service delays

6. Third-Party Dependencies

Our services may depend on third-party systems and providers:

  • Government systems for filing and compliance
  • Banking systems for payment processing
  • Software providers for accounting tools
  • Communication systems for client interaction
  • Professional networks and resources

We are not responsible for third-party system failures or limitations.

7. No Guarantee of Results

Important Limitation

SmartBooks makes no guarantees regarding specific outcomes, including but not limited to tax savings, audit results, or business success.

Specifically, we do not guarantee:

  • Specific tax savings or refund amounts
  • Approval of tax positions by authorities
  • Business profitability or success
  • Compliance acceptance by regulatory bodies
  • Protection from penalties or interest charges
  • Specific timeline for government processing

8. Professional Judgment and Opinion

Our services involve professional judgment and opinion:

  • Different professionals may reach different conclusions
  • Professional opinions are based on available information and experience
  • Complex matters may require additional consultation
  • We reserve the right to revise opinions based on new information
  • Professional judgment is subject to reasonable interpretation

9. Time Sensitivity

Many aspects of our services are time-sensitive:

  • Tax deadlines and filing requirements must be met
  • Advice may become outdated due to law changes
  • Client delays may affect service delivery
  • Time limitations may restrict available options
  • Emergency situations may require additional resources

Client Responsibility: Clients must provide information and respond to requests in a timely manner to ensure deadlines are met.

10. Limitation of Liability

SmartBooks' liability is limited as follows:

  • Total liability is limited to fees paid for the specific service
  • We are not liable for consequential or indirect damages
  • We are not liable for client business decisions
  • We are not liable for third-party actions or failures
  • We are not liable for penalties due to incomplete client information

11. Professional Standards and Ethics

SmartBooks operates under professional standards:

  • We follow CPA Canada professional guidelines
  • We maintain professional independence when required
  • We adhere to confidentiality requirements
  • We participate in continuing professional education
  • We may decline services outside our competence

12. Website and Digital Content

Information on our website and digital platforms:

  • Is provided for general informational purposes
  • May not reflect the most current legal or regulatory developments
  • Should not be relied upon as specific professional advice
  • May contain links to third-party websites not under our control
  • Is subject to copyright and intellectual property protection

13. Seeking Additional Professional Advice

Clients are encouraged to seek additional professional advice when:

  • Dealing with complex legal matters
  • Making significant investment decisions
  • Facing regulatory investigations or audits
  • Planning major business transactions
  • Considering matters outside our stated expertise

Our Commitment: We will recommend additional professional resources when we believe they would benefit our clients.

14. Contact Information

If you have questions about this disclaimer or need clarification about our services:

SmartBooks Professional Services
Address: 93 Wellington St W, Toronto, ON, Canada
Phone: +1 347-981-5602
Email: [email protected]

Acknowledgment Required

By using our services, you acknowledge that you have read, understood, and agree to this disclaimer. If you do not agree with any part of this disclaimer, please do not use our services.